VPN disconnect notification on the computer screen.

What to Do When Your VPN Keeps Disconnecting

In the ever-evolving landscape of technology, maintaining a stable and secure VPN connection is more crucial than ever. As we navigate the digital realm, the frustration of a VPN that keeps disconnecting can hinder our online experience. In this article, we’ll delve into the top reasons behind VPN disconnections in 2024 and provide practical solutions to ensure a seamless and reliable connection.

Network Issues

A fundamental factor contributing to VPN disconnections is an inconsistent or slow internet connection. Users may face issues such as slow speeds, packet loss, or intermittent connectivity, impacting the stability of their VPN. Common network congestion problems can further exacerbate the situation.

Strategies for Alleviating Network Issues

strategies for resolving network issues

To tackle network problems, users can run speed tests, restart routers or modems, and consider switching to a wired internet connection. Power cycling and reestablishing a stable connection are essential troubleshooting steps. 

strategies for resolving network issues, including a user running a speed test, another restarting a router, and a wired connection setup, with symbols for power cycling and stable connectivity.

Server Problems

Another prevalent cause of VPN disconnects is server-related issues. When servers handle excessive loads or users connect to distant servers, it can compromise VPN reliability. Identifying these problems and selecting optimal server locations are crucial steps towards a more stable connection.

Selecting Optimal Server Locations

Users should be mindful of server loads and proximity when choosing a server. This involves considering factors such as server congestion and availability. Opting for alternative servers with lower loads can significantly improve the overall performance of the VPN.

VPN Software Configuration

Keeping your VPN software up to date is paramount. Neglecting updates can lead to software misconfigurations, resulting in frequent disconnections. Users need clear instructions on checking and updating their VPN software, as well as identifying and addressing common misconfigurations.

Step-by-Step Instructions for VPN Software Configuration

In the VPN software configuration, we provide users with a detailed guide on checking for updates and adjusting settings. It’s essential to stay vigilant and proactive in maintaining the latest version of your VPN client for optimal performance.

Firewall And Antivirus Interference

a computer with a successful VPN connection and icons for firewall and antivirus adjustments.

Firewalls and antivirus programs can interfere with VPN connections, causing disruptions in service. Configuring firewalls to allow seamless VPN connections and adjusting antivirus settings are critical steps in troubleshooting these interference issues.

Configuring Firewalls and Antivirus Programs

Refer to Avast’s new firewall feature for insights into configuring firewalls for VPN compatibility. Temporary disabling of firewall or antivirus protection may be necessary during troubleshooting, with careful re-enablement post-resolution.

Device-Specific Issues

Certain devices may not work seamlessly with VPNs, leading to compatibility problems. It’s essential for users to be aware of compatible devices and keep their operating systems updated to ensure a stable VPN connection.

Compatible Devices and Troubleshooting Steps

Offering information on compatible devices and troubleshooting steps is crucial. Users must understand the significance of keeping their operating systems updated to avoid device-specific issues.

How To Fix A VPN That Disconnects

illustration of various devices showing OS updates, with digital elements and symbols for troubleshooting and compatibility.

Check Your Internet Connection

Ensuring a stable internet connection is foundational to preventing VPN disconnections. Diagnostic steps, such as running speed tests and restarting routers, can significantly contribute to assessing and enhancing internet stability.

Connect To A Different VPN Server

The significance of server selection cannot be overstated. Users should consider factors such as proximity, server load, and specific use-case requirements when choosing an alternative server.

Update or Reinstall The VPN Client

Regularly updating the VPN client is crucial for security and performance reasons. Users need step-by-step instructions on checking for updates, installing patches, and uninstalling and reinstalling the VPN client if needed.

Disable Firewall or Antivirus Temporarily

Temporary disabling of firewall or antivirus protection may be required during troubleshooting. Users should follow step-by-step instructions and be reminded to re-enable security measures after resolving the issue.

Review VPN Settings And Protocols

A comprehensive guide on reviewing and adjusting VPN settings is essential. Users must understand common misconfigurations and choose the most suitable VPN protocols for their specific needs.

Contact VPN Provider Support

Users should be aware of various channels to contact VPN provider support. Emphasize the importance of clear communication and preparing necessary information for efficient issue resolution.

Additional Tips For Maintaining A Stable VPN Connection

An illustration with four tips for a stable VPN connection: wired internet, avoiding multiple connections, restarting devices, and updating software.

An illustration with four tips for a stable VPN connection: wired internet, avoiding multiple connections, restarting devices, and updating software.

Use A Wired Internet Connection

Highlight the benefits of using a wired internet connection for enhanced stability. Users should be guided on setting up a wired connection, with insights into scenarios where Wi-Fi may lead to VPN instability.

Avoid Simultaneous Connections

Explaining the potential pitfalls of connecting to multiple VPNs or running network-intensive applications concurrently is crucial. Best practices for managing network activities to prevent conflicts should be emphasized.

Regularly Restart Your Device

Emphasize the importance of regular device restarts for refreshing system resources. Insights into how restarting helps clear temporary issues and enhances overall performance should be provided.

Update VPN Client And Operating System

Stress the significance of keeping both the VPN client and the operating system up to date. Users need step-by-step instructions for checking updates, installing patches, and ensuring they use the latest versions.


In conclusion, a stable VPN connection is paramount in today’s digital age. By understanding and addressing the common reasons for VPN disconnections, users can ensure a seamless and secure online experience. Whether it’s network issues, server problems, VPN software configurations, firewall and antivirus interference, or device-specific issues, the solutions provided in this article are tailored to the challenges of 2024. By following the tips and additional recommendations, users can maintain a reliable VPN connection and safeguard their online activities from potential threats.

Frequently Asked Questions

Why does my VPN keeps getting disconnected?

VPN disconnections can occur due to various reasons such as an unstable internet connection, overloaded servers, outdated software, firewall or antivirus interference, device compatibility issues, or misconfigured settings. Identifying the specific cause is crucial for effective troubleshooting.

How do I keep VPN on all the time?

To keep VPN on all the time, users can choose a reliable VPN service, ensure a stable internet connection, and follow best practices such as connecting to a different VPN server, updating or reinstalling the VPN client, and reviewing VPN settings and protocols.

Why does my network disconnect when I connect to VPN?

Network disconnections when connecting to a VPN can be caused by incompatible VPN settings, misconfigurations, or conflicts with the existing network. Users should review and adjust VPN settings, protocols, and contact their VPN provider support for assistance.

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